Most water problems leave a clue. Use our guide below to diagnose your issue. If you are unsure, the only way to know for sure is a lab test.
If you are experiencing issues with your water, use the guide below to find your specific symptom. Click on any item to learn more about the cause and the solution.
Stains & Spots (Red, Blue, Green, or Black stains on fixtures)
Scale Build-Up (White crusty deposits on faucets and shower doors)
Turbidity (Cloudy Water) (Milky, hazy, or opaque water)
Sediment & Particles In Water (Sand, grit, or dirt settling at the bottom of a glass)
Corrosion (Pinholes in copper pipes or blue-green stains)
Acidic Water (Low pH that causes corrosion)
Taste & Odor (Rotten egg smell, metallic taste, or musty odors)
Dry Hair & Skin (Itchy skin or frizzy hair after showering)
Hard Water (The root cause of dry skin and scale buildup)
City Water Contaminants (Chlorine taste or swimming pool smell)
Bacteria, Viruses, Parasites (Coliform, E. Coli, and other pathogens)
Radon or Radium (Radioactive gas or minerals found in groundwater)
Nitrates/Nitrites (Common runoff from fertilizer or septic systems)
Arsenic (Naturally occurring toxic heavy metal)
Chlorides (Salt intrusion often found near coastal areas or from road salt)
Man Made Contaminations (Chemicals, PFAS, and industrial runoff)
Low or No Pressure (Water is sputtering or flowing slowly)
Leak (Water leaking around the well tank or filtration system)
No Water Treatment (For new homeowners or those with no existing system)
Water Emergency (Urgent service for No Water or severe contamination)
Unknown! Test My Water (Schedule a professional diagnosis)
You have identified the symptoms. Now it is time to solve the problem permanently. At National Water Service, we don’t believe in “one-size-fits-all” filters. We build custom water treatment systems tailored to your home’s specific water chemistry.
From acid neutralizers to iron breakers, we have a solution for every problem listed above.